FAQ

Frequently Asked Questions

Your questions answered!

  • What is a Deep Clean?

    A deep clean is for first time customers or customers who haven't had their home professionally cleaned in the past 1 month. This allows our cleaners additional time to thoroughly clean your home.

  • Are your cleaning teams pet friendly?

    Definitely! Our cleaning teams have training on how to treat dogs, cats and other pets. We know how to love, respect and care for them. we're a pet-friendly cleaning service.

  • How do I book a cleaning service?

    All you have to do is click "Book now", enter your relevant details and within 60 seconds you're on the way to having a spick and span household. We'll reply on the same business day confirming the appointment and arrival time. also, you can call 0401 033 256.

  • Do I have to be present for a cleaning?

    No, absolutely not! It's your choice to stay around or go out and take advantage of your free time. Just leave us a key or access to the areas to be cleaned and we'll get your house cleaned!

  • How long will it take to clean my house?

    It all depends on the condition of your home! But as a baseline, take the number of bedrooms you have and turn that into hours. The average single-story home of 3 bedrooms, 2 bathrooms = 2 - 3 hrs.

  • How do I book a support service?

    All you have to do is click "Book now", enter your relevant details and within 60 seconds you're on the way to receiving the support service you deserve and need. We'll reply on the same business day confirming the appointment and arrival time. also, you can call 0401 033 256.

  • If I do not receive NDIS funding can I still receive support assistance?

    Yes, we provide support to people of all abilities.

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